Safeguarding and Wellbeing


We believe that all learners should be treated fairly and equally, and are fully committed to ensuring the safety and wellbeing our learners.

Our staff are appointed through Hartlepool Borough Council’s safer recruitment measures and undergo checks via the Disclosure Barring Service to ensure they are suitable for their posts.

Learners should always feel safe and welcome on our courses, by both staff and other learners. If this is not the case, we are here to help. We will always:

  • Listen
  • Take your concerns seriously
  • Offer support and advice
  • Help and resolve your issues

To raise any concerns, you can talk to your tutor, or one of our nominated Safeguarding representatives: Patrick Wilson, Craig Taylor, Kristie Burt.

Please see our full Safeguarding Policy and Procedures (May 2017)

If you feel you need extra support to ensure your wellbeing, please visit our Learner Support page to find out more about what we can do for you. Alternatively please Contact Us.

 Learner Code of Conduct

The Learner Code of Conduct describes the arrangement between Hartlepool Adult Education and you.  We wish to assure you of our appreciation of you learning with us and we will do the very best we can to make your learning experience with us enjoyable and rewarding.

Please see our Learner Code of Conduct booklet.



Online Safety / Cyber Bullying…what is it?

Some people use technology to abuse and bully other people. This could be via emails, social networking sites, texts or phone calls.

This is clearly unacceptable behaviour and you don’t have to put up with it.

If you are being bullied in this way or are aware someone else is being bullied, it is important to report it.

What should I do?

If you experience cyber bullying in any form in your workplace or during your course, please inform your tutor or our designated persons.

Bullying and Harassment

Adult Education is wholly committed to providing a respectful, supportive, friendly, safe and positive environment so that learners can learn in a secure atmosphere and get the most out of their experience of learning. Adult Education deems bullying and harassment as a safeguarding matter and the service has a duty of care to protect all learners.

All learners, staff, volunteers and visitors to Adult Education are entitled to be free from discrimination and harassment. This policy covers any individuals from the following protected equality groups: Age, Disability, Gender reassignment, Marriage and Civil Partnership, Pregnancy and Maternity, Race, Religion, belief or lack of belief, Sex or Sexual Orientation.

Bullying or harassment of any kind is unacceptable and will not be tolerated in Adult Education. If it does occur, learners are urged to voice their grievances in the secure knowledge that incidents will be taken seriously and dealt with sensitively and swiftly.

Please see our Bullying and Harassment Policy and Procedure 2017



Prevent is part of the UK Government’s Counter Terrorism Strategy to safeguard people from becoming involved in terrorism and extremism.

What are Terrorism, Extremism and Radicalisation?
Terrorism is the unlawful use of violence or threat of violence to support a belief or ideology.

Extremism is the use of extreme behaviour to support a belief or ideology. Not all extremism is harmful or criminal, but sometimes those who behave in extreme ways can go on to become terrorists.

Radicalisation is the process by which a person comes to support terrorism and extremist ideologies associated with terrorist groups

Our Aim
Hartlepool Adult Education values freedom of speech and the expansion of beliefs / ideology as fundamental rights underpinning our society’s values. However, freedom comes with responsibility and free speech designed to manipulate the vulnerable or that leads to violence and harm of others goes against the moral principles in which freedom of speech is valued.

Our aim is to safeguard learners and prevent them from being radicalised and drawn into terrorism or extreme violence.

Please see our Policy (Safeguarding Learners who are Vulnerable to Extremism – Policy and Procedure – Revised February 2017)

Contact Us
If you have any concern about an individual, please contact your tutor in the first instance. Alternatively, to report concerns call the Hartlepool Borough Council Prevent Lead Clare Clark.

Tel No: 01429 523100


You can also contact the Anti-Terrorism hotline on 0800 789 321.

Witnessed Extremist Material Online?

The internet is used by some people to promote terrorism and extremism.

Visit, which is a dedicated web page where you can report online content you think might be illegal or which you find offensive.

 Equality and Diversity

Hartlepool Adult Education is committed to the promotion of equality and diversity and ensuring that all its services are fully accessible. We recognise that people may be disadvantaged due to a range of circumstances and we will actively work to engage with all our employees to understand, reduce and ultimately eliminate this disadvantage.

Equality and diversity is embedded in everything we do and this is reflected in the Single Equality Scheme.

Please see our Adult Education Equality and Diversity Policy May 2017


Mental Health Champions

Our Mental Health Champions are passionate about ensuring that positive mental health is promoted across the whole service.  This is done by

Getting involved in national initiatives such as Mental Health Awareness Days

  • Raising Awareness of projects to improve mental health, such as Moving Forward, Waverley Terrace Allotments, and promoting our Pastoral Support Service.
  • Working with Hartlepool Borough Council’s Public Health and Sport Development Teams to increase access to health, wellbeing, and enrichment programmes for both staff and learners.
  • Develop training programmes to encourage staff and learners to become Mental Health champions themselves.